Contact Grey Barn Handwerk
Have a question, a custom idea, or a shipment you’re wondering about? You’ve found the right form. Every message here goes straight to Loriann — the person who actually makes the products — not a call centre reading from a script. Tell us what you need and we’ll get back to you with a real answer, not a form letter. We’re a one-woman workshop working out of a barn loft in St. Gregor, so replies can take up to a week (a little longer in busy season) — but you’ll hear from an actual human, every time.
Local Visits
We’re in rural St. Gregor, Saskatchewan — a working studio, not a retail space, so we don’t keep set shop hours. Availability shifts with the seasons out here (harvest included), and some weeks the workshop simply comes first. That said, we love a good visit: arrange a pickup or drop-by through the contact form and we’ll find a time that works for both of us.
📍 Location: Rural St. Gregor, SK
Custom Orders
If you’re looking to start a custom order, the fastest route is our custom order request form. Tell us what you’re imagining — a photo, a sketch, a description, or a finished file — and we’ll get back to you with any questions, then a quote and proof. For the full breakdown of how our custom process works, see our Custom Orders page.
Shipping Questions
For questions about shipping timelines, costs, returns, or damaged orders, see our Shipping and Returns page — it covers everything. The short version: we ship Canada-wide via Canada Post from St. Gregor. Local pickup is always available.
Social Media
Follow us for new designs, behind-the-scenes workshop moments, and the occasional prairie sunset.
Instagram | Facebook | Pinterest | YouTube
However you found us — placing a custom order, checking on a shipment, or just curious about one of our Saskatchewan handcrafted products — the contact form above is the fastest way to reach us. We read every message ourselves, and you’ll get a reply from Loriann, not a ticket number.
A Few Things To Know Before You Contact Grey Barn Handwerk
Most people who contact Grey Barn Handwerk fall into one of three camps: they’ve got a custom idea and want to know if it’s possible, they’re checking on an order that’s already in progress, or they just found something in the shop and have a question before they buy. All three are welcome, and all three get a real answer from an actual person — there’s no support team to route you through, just Loriann working out of a barn loft in rural Saskatchewan.
If you’re planning a custom order, it helps to contact Grey Barn Handwerk with as much detail as you already have — a photo, a sketch, a Pinterest link, or even just “I want my dog’s face on a mug” is plenty to start with. If you’re following up on an existing order, your order number speeds things up but isn’t required; a name and rough date works too. Shipping happens Canada-wide through Canada Post, so if your question is about a package in transit, that’s often the fastest place to check tracking directly.
Because this is a one-woman operation, replies aren’t instant — usually within a week, sometimes a little longer during craft fair season or the run-up to the holidays. If your question is urgent (a wedding next weekend, say), mention that in your message and it’ll get bumped up the list. Either way, when you contact Grey Barn Handwerk, you’re talking to the person who’ll actually be making your order, not a call centre reading from a script.